At home pet grooming services – Sniff Shine

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Privacy Policy

At Sniff Shine, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect data for our home-based pet grooming services. By using our website and services, you agree to the terms outlined below.

1. Information We Collect

We collect the following information to provide our services:

  • Personal Details: Your name, address, email, phone number, and emergency contact information.

  • Pet Information: Your pet’s name, breed, medical history, behavioral notes, and grooming preferences.

  • Payment Data: Credit/debit card details processed securely through third-party payment processors (e.g., UPI). We do not store payment information on our servers.

  • Technical Data: IP address, browser type, device information, and cookies (see Section 6).

  • Communications: Records of emails, messages, or calls between you and our team.

2. How We Use Your Information

Your data is used to:

  • Schedule and perform in-home grooming services.

  • Process payments securely.

  • Communicate about appointments, service updates, or promotions (opt-out available).

  • Improve our website and services via analytics.

  • Comply with legal obligations.

3. Sharing Your Information

We only share data when necessary:

  • Service Providers: Third-party payment processors or scheduling tools (e.g., Calendly).

  • Legal Compliance: To meet legal requirements or protect our rights.

  • Business Operations: With your consent, for partnerships (e.g., veterinarians).

We do not sell your personal information.

4. Data Retention

We retain your data only as long as needed for service purposes or as required by law. Unused data is securely deleted.

5. Security Measures

We use SSL encryption, secure storage, and access controls to protect your data. While no online transmission is 100% secure, we strive to use industry-standard practices.

6. Cookies & Tracking

Our website uses cookies for functionality (e.g., login sessions) and analytics (e.g., Google Analytics). You may disable cookies via browser settings, but this may affect site performance.

7. Your Rights

You may:

  • Request access to or correction of your data.

  • Ask us to delete your information (unless legally required to retain it).

  • Opt out of marketing communications (use the “unsubscribe” link or contact us).

To exercise these rights, email us at [Your Contact Email].

8. Third-Party Links

Our website may link to external sites (e.g., pet care blogs). We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed at minors. We do not knowingly collect data from children under 13.

10. Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised effective date.

Contact Us
For questions or requests:

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